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University Canada West is committed to the principle of employment equality. Recently acquired by Global University Systems (GUS), a European leader in private sector Higher Education, the University offers Bachelor of Arts, Bachelor of Commerce and Masters in Business Administration degrees both face-to-face in our downtown Vancouver premises and on-line. Our degrees follow respected Canadian traditions and standards and are approved and regulated by the Ministry of Advanced Education of the Province of British Columbia.  

Faculty

We are a teaching-intensive university, so evidence of teaching excellence is a definite asset. We support research by our faculty, insofar as it supports great teaching and intellectual development. We require all faculty to be active scholars but we also offer an escape from the “publish or perish” lifestyle forced on faculty at many universities. Applicants for faculty positions should have a related doctoral degree, or at minimum a Master’s degree, with relevant post-secondary teaching and work experience.

Staff

We recognize that the spirit and energy of our support staff are key contributors to our rich learning community. Full-time and contract staff members work in a positive work environment with strong support from all of our academic faculties and administrative departments.

How To Apply

Interested candidates should send a covering letter, curriculum vitae including evidence of teaching experience and scholarly accomplishments and the names of three referees to: 
University Canada West
626 West Pender Street, Suite 100,
Vancouver, British Columbia, V6B 1V9, Canada.
jobs@ucanwest.ca
T. 1-604-915-9607

All qualified candidates are encouraged to apply; however, in accordance with Canadian Immigration requirements, Canadian citizens and permanent residents will be given priority. University Canada West is committed to the principle of employment equity.

Current Positions Available

Admissions and Records Assistant

Full time Position

Date posted: Sep 20, 2018

Reports To: Registrar

About UCW

UCW is a teaching-intensive, business-oriented university located in downtown Vancouver, B.C. The University offers undergraduate and graduate degrees both on campus and online including: Associate of Arts, Bachelor of Commerce, Bachelor of Arts in Business Communication, and Master of Business Administration. To meet the needs of our prospective and current students, we offer four full terms per year that start in January,
April, July, and October.

The University is growing and is looking for talented people who are interested in working in a dynamic, team environment.

University Canada West is committed to student success in fields of study that build on the unique strengths and opportunities in British Columbia.

General Description

The Admissions and Records Assistants are members of the Registrar’s Office team who support the effective operations of the Office and assist students with information and administrative requirements. Admissions and Records Assistants support the processing of applications, maintenance of official student records, and evaluation of eligibility for graduation as well as provide information services for students. Admissions and Records Assistants create the student records, screen documents, produce official University documents such as transcripts, assist with graduation processes, and support students by responding to inquiries and resolving concerns.

Specific Responsiblities

Reporting to the Registrar, the Admissions and Records Assistants support the business objectives and purpose of the Registrar’s Office with responsibility for the following:

  • Administering student records including creation of student records, registration and graduation functions of the Registrar’s Office
  • Assisting with the processing of applications for admissions, issuance of admission offers, and maintenance of application records
  • Provide exceptional service to students while ensuring the work is completed in an efficient and effective manner
  • Maintain accurate and timely student information in both the student databases and the hard copy files to support registration and record keeping requirements
  • Produces official documentation for students including: letters of acceptance, official transcripts, confirmations of enrolment, Letters of Permission, etc.
  • Assist with the assignment and recording of transfer credit
  • Assist with the evaluation all graduation applications, production of official documentation, and communications with students
  • Collect, record, maintain and report student records within regulatory and accreditation organization guidelines, e.g., grades, registration data, transcripts, and other associated information
  • Assist with the review and production of student documentation required for visa and immigration purposes
  • Assist with the review, processing and awarding of student scholarships, awards and financial aid
  • Other related duties as assigned.

Position Requirements

Competencies:

To be successful an Admissions and Records Assistant, individuals must be committed to developing, maintaining and demonstrating the following:

  • Well organized and detail oriented. Ability to perform large volumes of data entry and document production with a high degree of accuracy.
  • Excellent oral and written communication skills
  • Excellent customer service skills and commitment to quality service
  • Demonstrated ability to maintain confidential information
  • Ability to work cooperatively with students, faculty and staff
  • Ability to exercise mature judgement and initiative
  • Ability to work under pressure and to meet deadlines
  • Proven ethical and objective decision making and problem solving abilities.
  • A demonstrated ability to plan and adapt to change

Education and Experience:

  • Degree or diploma from a recognized university or post-secondary institution
  • 3 years of related experience at a regulated post-secondary institution in British Columbia

Salary Range

$38,000 to $43,000 annually

Please email resumes to jobs@ucanwest.ca

Admissions and Transfer Officer

Full time Position

Date posted: Jan 14, 2019

University Canada West (UCW) aims to provide high quality degree programs, using flexible delivery models and excellent academic resources to support its commitment to student success in fields of study that build on the unique strengths and opportunities in British Columbia.

Position Outline

Working directly with the University’s Registrar’s Office and Senior Academic Team, as well as working closely with domestic and international recruitment personnel, the Admissions and Transfer Officer will support the efficient and effective processing of student applications for admissions and evaluation of transfer credit.

The Admissions and Transfer Officer will record and implement procedures to produce and maintain complete and accurate student admission and education records.

The Admissions and Transfer Officer must be proficient in Microsoft Office applications including use of Excel spreadsheets.  Deliverables must be scalable with respect to student numbers, locations, learning modalities and IT enhancements. Compliance with record security and privacy legislation is imperative.

The Admissions and Transfer Officer will coordinate the evaluation of transfer credit for applicants and students including initial assessment, coordination with faculty evaluators, assignment of transfer credit, and maintenance of transfer credit databases.

Education and Experience Requirements

To be successful as the Admissions and Transfer Officer individuals must be committed to developing, maintaining and demonstrating the following:

  • Bachelor’s Degree in a related discipline
  • Recent experience in a regulated post-secondary institution operating in British Columbia
  • Superior organizational skills and thoroughness in outputs
  • Proven ethical and objective decision-making and problem-solving abilities
  • Excellent oral and written communication skills
  • Advanced information research skills
  • Ability to work independently and within a team
  • Student focused approach
Please send resume and cover letter to jobs@ucanwest.ca

President & Vice-Chancellor

Full time Position

Date posted: Oct 23, 2018

The Role

We are searching for an inspirational and motivational President and Vice Chancellor for UCW. In this position, it will be your job to lead the university in meeting its strategic goals and to raise the profile of the university around the world.  The President maintains strong relationships with the British Columbia Degree Quality Assurance Board (DQAB) and the Ministry of Advanced Education and is responsible for ensuring that the university continues to achieve high standards of program quality and delivers an exceptional student experience.  The President works closely with the Board of Governors and Directors to ensure that the university meets its financial, operational and strategic goals. 

The ideal candidate brings an understanding of the BC post-secondary education environment, the ability to articulate a clear vision and the ability to inspire and work cooperatively with students, faculty, staff and external stakeholders.  The incumbent will maintain high standards of ethics, discretion, fairness and consistency, a professional attitude, and a commitment to quality of service to our students.

A Doctorate degree is required as well as recognized achievements in teaching, research and scholarly activities.  Administrative experience, including budget management and resource allocation, in a university setting is also required.  Demonstrated success in developing and maintaining community, national and international relations is desired.

About University Canada West

University Canada West (UCW) is a premier education destination situated in downtown Vancouver, British Columbia, Canada.

We are a forward-thinking and innovative institution and offer a modern education to prepare today’s students for the careers of tomorrow. As one of BC’s fastest growing universities, we attract students from Canada and around the world and welcome diversity among staff and faculty.

University Canada West is a subsidiary of Global University Systems, which is based in the Netherlands.

 

If you believe you can make a difference to the lives of our students and lead the university in achieving its goals, expressions of interest in the role may be sent to the Search Committee at jobs@ucanwest.ca

Receptionist

Full time Position

Date posted: Jan 10, 2019

Primary Purpose

The primary purpose of the Receptionist position is to provide quality service to students, staff and visitors through the delivery of receptionist and general administrative support for the campus.

General Description

Under general supervision, the Receptionist manages the main reception desk for the campus.  This position provides administrative services for the Company, including support for the office of the director, admissions staff, student services, and practicum placement coordinator, and the instructors and students. The Receptionist is responsible for maintaining supplies and equipment as required to meet the needs of the instructors, students and administrative staff of the campus.

Specific Responsibilities:

The Receptionist will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the Company:

  • Maintaining the following responsibilities in compliance with customer service standards.
  • Answering and directing incoming calls and maintaining the call inquiry log.
  • Greeting visitors to the campus and directing them to the appropriate area.
  • Maintaining general security by managing access to the campus facilities and equipment and supplies.  If available observing security monitor.
  • Maintaining internal communication and messages between staff and students.
  • Maintaining student transcript databases through entering marks and attendance.
  • Maintaining policies, procedures and up to date forms files; keeping files adequately stocked.
  • Supervising entrance examinations for admissions staff, and student make-up examinations for instructors.
  • Monitoring, maintaining and ordering general office supplies for the campus.
  • Liaising with external suppliers to coordinate maintenance of general office equipment.
  • Other related duties as assigned to support the business objectives and purpose of the Company.

 

Position Requirements

 

Compentencies

To be successful in the Receptionist position, individuals must be committed to developing, maintaining and demonstrating the following:

  • Excellent Customer Service Skills
  • Keyboarding speed at 40wpm with accuracy
  • Ability to handle a multi-line telephone switchboard
  • Working knowledge of MS Office 2000 including Word, Excel, Outlook
  • Ability to use various office equipment including fax and photocopy machines
  • Ability to multi-task
  • Ability to complete work in a timely manner with accuracy and attention to detail
  • Ability to work independently with minimum supervision
  • Good judgment and ability to prioritize assignments
  • Ability to work under pressure and maintain a calm focus during hectic periods
  • General understanding of the programs and services provided by the Company
  • Ability to exhibit a professional attitude and image with a commitment to quality service
Education and Experience:
  • High school graduation with basic training in office practices, customer service and communication and one to three years’ receptionist and/or customer service experience in a fast paced environment or an equivalent combination of education and experience
Other Requirements:
  • Flexibility with scheduled hours

 Please send your resume and cover letter to jobs@ucanwest.ca

Recruitment Office Coordinator

Full time Position

Date posted: Jan 10, 2019

Primary Purpose

The Recruitment Office Coordinator provides administrative and secretarial assistance to the Recruitment Office and supports the efficient and effective submission and pre-screening of student applications for admissions.

Specific Responsibilities

The Recruitment Office Coordinator will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the University.

  • Assist with the processing of student applications for admissions and the processes for enrolment and related activities to provide maximum service to recruiters while ensuring efficient and effective workflow.
  • Assist and coordinate with other departments to generate recruitment related reports.
  • Be the main contact person of recruitment office for internal and external communication.
  • Coordinates the flow of information from Recruitment office to admissions department
  • Communicates internally and externally to respond to inquiries and clarify details
  • Coordinates appointments and meetings, campus tour, prepares and processes documents and information.
  • Provides project support and maintains office marketing supplies.
  • Other duties as assigned by the Recruitment and Business Development Director
Position Requirements

To be successful in the Recruitment Office Coordinator position, an individual must be committed to developing, maintaining and demonstrating the following:

Education and Experience:
  • Minimum 2 years college diploma related to business.
  • Minimum of 2 year experience in an office environment
  • Working experience in ESL School and/or post-secondary institution is an asset
  • Proficient in Microsoft applications
  • Excellent organizational skills and ability to set priorities when encountering conflicting demands
  • Ability to exercise mature judgement, tact and discretion
  • Demonstrated accuracy oriented approach to processes and documentation
  • Proven ethical and objective decision-making and problem-solving abilities
  • Excellent oral and written communication skills
  • Demonstrated ability to provide excellent client service when providing information and services to colleagues, students, and the public
  • Advanced information research skills
  • Intermediate level skills in the use of standard computer applications including word processing (Word), spreadsheets (Excel), and email.
  • Ability to work independently and within a team
  • Ability to work cooperatively with students, faculty and staff
  • Demonstrated ability to maintain confidentiality
Competencies:
  • Excellent interpersonal, oral, and written communication skills; ability to effectively communicate and interact with all individuals with integrity, empathy and sincerity
  • Superior organizational skills and ability to multi-task
  • Proven self-starter and problem solver
  • A positive attitude and customer focused approach
  • Ability to act with tact, good judgment, and discretion
Compensation:

Salary is dependent on experience but we offer a competitive compensation and a benefits package after 3 months’ probation.

Please state your salary expectations in your cover letter.

Application deadline:

Applications deadline is Jan 18th, 2019.

Please send your resume and cover letter to jobs@ucanwest.ca

Financial Assistant

Full time Position

Date posted: Jan 10, 2019

Primary Purpose

The purpose of the Financial Assistant position is to monitor and maintain student financial accounts, ensure the collection of tuition fees, process refund to qualified students, and provide accounting-related services to the campus. Under general supervision, the Financial Assistant is responsible for providing assistance, advice and guidance to support the financial needs of students and to ensure the collection of funds and refund distribution.

Specific Responsibilities
  • The Financial Assistant will be responsible for the following as well as other
    related duties as assigned to support the business objectives and purpose of the University.
    Maintaining financial account for all students, update tuition fees, deposits, scholarship, refund to student account on a timely basis
  • Monitoring student finance and collection activities of outstanding student accounts to
    ensure timely recovery of payments and maintain appropriate AR levels
  • Processing refund and compliance with refund policy
  • Tracking and monitoring the AR process utilizing campus AR reports and operating systems
  • Assisting daily bank deposits; reconcile cash receipts and complete cash receipts
    journal for weekly submission.
  • May manage campus accounts payable functions in
    accordance with company policies and procedures.
  • Assisting in the coordination of the institution’s response to any internal/external audits
    related to business office operations
  • Providing customer service and answering to student inquiries.
  • Ensuring active communication and cohesive working relationship with all lever people on campus
  • Prepare daily financial reports and maintain files
Position Requirements

To be successful in the Financial Assistant position, an individual must be committed to developing, maintaining and demonstrating the following:

Competencies:
  • Strong interpersonal & communication skills; ability to effectively
    communicate and interact with students
  • Detail orientated and able to work under pressure and maintain a calm focus during hectic periods
  • Ability to complete work in a timely manner with accuracy and attention to detail
  • Ability to work independently with minimum supervision as well as a team member
  • Good judgment and ability to prioritize assignments
  • A positive attitude and customer focused approach
Education and Experience:
  • 2 years post-secondary education
  • Basic training in office practices, accounting and communication
  • office experience in a service oriented, fast paced environment
  • Minimum one year education in Finance or Accounting program
  • Minimum one year experience in accounting/finance area

Please send your resume and cover letter to jobs@ucanwest.ca

Records Officer

Full time Position

Date posted: Jan 10, 2019

About University Canada West

UCW is a business-oriented, teaching intensive university. UCW offers undergraduate and graduate degrees (Bachelor of Commerce, Bachelor of Arts in Business Communication and Master of Business Administration), both online and on campus.

The University is currently growing. The academic year has four intakes, in January, April, July and October, with each term delivering a full length 12 week term.

University Canada West is committed to student success in fields of study that build on the unique strengths and opportunities in British Columbia.

General Description

The Records Officer is a member of the Registrar’s Office team with specific responsibility for maintaining student electronic and hardcopy records from admission through graduation/alumni, issuance of official university documentation including transcripts and confirmation of enrolment letters, registering new students in programs and courses, responding to student inquiries by phone, email, and in person.

The Records Officer investigates student concerns and works with colleagues in the Registrar’s Office, Student Services, Finance and other university departments to facilitate resolutions.  The Records Officer is familiar with all aspects of the Registrar’s Office in order to assist in delivering exceptional service to prospective and current UCW students.

Specific Responsibilities

The Records Officer supports the delivery of exceptional services to students by being familiar with all functions of the Registrar’s Office including: degree progression requirements, general academic regulations, service request forms and fees, admission processes, transfer credit process, and appeal procedures. 

The Records Officer supports the efficient and effective processing of official documentation, ensures accurate and timely maintenance of student academic records, and provides prompt, accurate and effective resolution to student inquiries and issues. The Records Officer ensures that all databases and student files are complete and up to date.

The Records Officer works closely with the admissions officers to provide information and advice to applicants, students, and their parents.  The Records Officer provides official documentation, such as Letters of Acceptance, for applicants and responds to inquiries regarding such documentation.

The Records Officer coordinates with the Finance Office and Student Services for the review and processing of student requests for course and program withdrawal, specialized official letters and documents, official transcripts, and eligibility to register in classes.

As a member of the Registrar’s Office, the Records Officer will be familiar with admissions procedures to respond to student enquiries and to support admissions processing when needed and as assigned. 

The Records Officer provides reports and information for the Registrar as requested.

Compliance with record security and privacy legislation is imperative.

Skills and Qualifications

To be successful as a Records Officers, individuals must be committed to developing, maintaining and demonstrating the following:

  • Excellent organizational skills and ability to set priorities when encountering conflicting demands
  • Ability to interpret and apply University and government policies and regulations
  • Ability to exercise mature judgement, tact and discretion
  • Demonstrated accuracy oriented approach to processes and documentation
  • Proven ethical and objective decision-making and problem-solving abilities
  • Excellent oral and written communication skills
  • Demonstrated ability to provide excellent client service when providing information and services to colleagues, students, and the public
  • Advanced information research skills
  • Intermediate level skills in the use of standard computer applications including word processing (Word), spreadsheets (Excel), and email.
  • Ability to work independently and within a team
  • Ability to work cooperatively with students, faculty and staff
  • Demonstrated ability to maintain confidentiality
Education and Experience:
  • Minimum of a Bachelor’s degree in a related discipline from a recognized university
  • 3 years of direct experience or 5 years experience in a related field at a regulated post-secondary institution in British Columbia

 Please send your resume and cover letter to jobs@ucanwest.ca

Registrar

Full time Position

Date posted: Jan 10, 2019

Primary Purpose

The work of the Registrar is connected with that of the domestic and international enrolment teams, the academic enterprise and with students directly. As such, this position is critical to the success of this private post secondary entity.

The Registrar is a member of UCW’s management team and Academic Council.

Specific Responsibilities

The Registrar develops and implements plans, policies, processes and systems supporting the efficient and effective acceptance, admission and registration of students; maintains accurate student records including grades and transcripts; finalizes classroom schedules; directs graduation audits and elements of convocation, and undertakes other related functions. The Registrar leads and measures Registrar Office (RO) activities and closely collaborates with other University and Campus Support Centre divisions in advancing the University and enhancing student experience.

Under general supervision, the Registrar ensures that RO operating standards are met, legislation is adhered to, and services are continuously improved.

Work spans the continuum of domestic and international students, on-line and in-class. The Registrar must work at both strategic and tactical levels to further develop a student-focused service that is fast-paced and well respected.

 

Position Requirements

 

Competencies:
  • Organized, diligent approach to process and documentation
  • Accuracy, consistency and fairness
  • Advanced oral and written communication skills
  • High standards of behaviour, professional attitude and commitment to quality service
  • Constructive and collaborative approach with students, faculty, and staff and external stakeholders
  • Ability to plan and execute
  • Adaptability and change management skills
Education and Experience:
  • Post graduate degree
  • 5 years of recent, related experience including direct involvement with student records, transfer credit, PLAR, international students, and international credential evaluation
  • Experience using comprehensive student information systems and manual RO processes
  • Experience repatriating functions that are appropriately housed in the Registrar’s Office
  • Has modeled exemplary customer service behaviours and led customer-focused teams
  • Multi-campus experience preferred
  • Experience in RO design and re-engineering

 Please send your resume and cover letter to jobs@ucanwest.ca

Admissions and Transfer Officer

Full time Position

Date posted: Sep 10, 2018

About University Canada West

UCW is a teaching-intensive, business-oriented university located in downtown Vancouver, B.C. The University offers undergraduate and graduate degrees both on campus and online including: Associate of Arts, Bachelor of Commerce, Bachelor of Arts in Business Communication, and Master of Business Administration. To meet the needs of our prospective and current students, we offer four full terms per year that start in January, April, July, and October.


The University is growing and is looking for talented people who are interested in working in a dynamic, team environment.


University Canada West is committed to student success in fields of study that build on the unique strengths and opportunities in British Columbia.

General Description

The Admissions and Transfer Officers are members of the Registrar’s Office team with specific responsibility for evaluating student applications for admission, transfer credit, and entrance scholarships. Admissions and Transfer Officers are familiar with all aspects of the Registrar’s Office in order to assist in delivering exceptional service to prospective and current UCW students.

Specific Responsibilities

The Admissions and Transfer Officer supports the efficient and effective processing and evaluation of student applications for admissions, transfer credit, and entrance scholarships.


Admissions and Transfer Officers evaluate applications for admission to the University from both domestic and international applicants, including initial assessment, evaluation of official documents, and coordination with the Admissions Committee.


Admission and Transfer Officers work closely with the domestic and international recruitment offices to provide information and advice on admission requirements and applicant eligibility.


Admissions and Transfer Officers coordinate the evaluation of transfer credit for applicants and students including initial assessment, coordination with faculty evaluators, assignment of transfer credit, and maintenance of transfer credit databases.


Admissions and Transfer Officers are part of the Registrar’s Office and support the delivery of exceptional services to students by being familiar with all functions of the Registrar’s Office including: degree progression requirements, general academic regulations, and service request forms and fees.


The Admissions and Transfer Officer must maintain complete and accurate records regarding applicants, admissions, transfer credit, and entrance scholarships ensuring that the admissions databases and student files are complete and up to date. The Admission and Transfer Officers provide reports and information regarding admissions processes for the Registrar. Compliance with record security and privacy legislation is imperative.

 Skills and Qualifications

To be successful as an Admissions and Transfer Officer, individuals must be committed to developing, maintaining and demonstrating the following:

  • Excellent organizational skills and ability to set priorities when encountering conflicting demands
  • Ability to interpret and apply University and government policies and regulations
  • Ability to exercise mature judgement, tact and discretion
  • Demonstrated accuracy-oriented approach to processes and documentation
  • Proven ethical and objective decision-making and problem-solving abilities
  • Excellent oral and written communication skills
  • Demonstrated ability to provide excellent client service when providing information and services to colleagues, students, and the public
  • Advanced information research skills
  • Intermediate level skills in the use of standard computer applications including word processing (Word), spreadsheets (Excel), and email.
  • Ability to work independently and within a team
  • Ability to work cooperatively with students, faculty and staff
  • Demonstrated ability to maintain confidentiality
Education and Experience:
  • Minimum of a Bachelor’s degree in a related discipline from a recognized university

  • 3 years of direct experience or 5 years experience in a related field at a regulated post-secondary institution in British Columbia

Salary Range: $45,000 to $51,000 annually

 

Please email resumes to jobs@ucanwest.ca