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University Canada West is committed to the principle of employment equality. Recently acquired by Global University Systems (GUS), a European leader in private sector Higher Education, the University offers Bachelor of Arts, Bachelor of Commerce and Masters in Business Administration degrees both face-to-face in our downtown Vancouver premises and on-line. Our degrees follow respected Canadian traditions and standards and are approved and regulated by the Ministry of Advanced Education of the Province of British Columbia.  

Faculty

We are a teaching-intensive university, so evidence of teaching excellence is a definite asset. We support research by our faculty, insofar as it supports great teaching and intellectual development. We require all faculty to be active scholars but we also offer an escape from the “publish or perish” lifestyle forced on faculty at many universities. Applicants for faculty positions should have a related doctoral degree, or at minimum a Master’s degree, with relevant post-secondary teaching and work experience.

Staff

We recognize that the spirit and energy of our support staff are key contributors to our rich learning community. Full-time and contract staff members work in a positive work environment with strong support from all of our academic faculties and administrative departments.

How To Apply

Interested candidates should send a covering letter, curriculum vitae including evidence of teaching experience and scholarly accomplishments and the names of three referees to: 
University Canada West
626 West Pender Street, Suite 100,
Vancouver, British Columbia, V6B 1V9, Canada.
jobs@ucanwest.ca
T. 1-604-915-9607

All qualified candidates are encouraged to apply; however, in accordance with Canadian Immigration requirements, Canadian citizens and permanent residents will be given priority. University Canada West is committed to the principle of employment equity.

Current Positions Available

Admissions and Records Assistant

Full time Position

Date posted: Sep 20, 2018

Reports To: Registrar

About UCW

UCW is a teaching-intensive, business-oriented university located in downtown Vancouver, B.C. The University offers undergraduate and graduate degrees both on campus and online including: Associate of Arts, Bachelor of Commerce, Bachelor of Arts in Business Communication, and Master of Business Administration. To meet the needs of our prospective and current students, we offer four full terms per year that start in January,
April, July, and October.

The University is growing and is looking for talented people who are interested in working in a dynamic, team environment.

University Canada West is committed to student success in fields of study that build on the unique strengths and opportunities in British Columbia.

General Description

The Admissions and Records Assistants are members of the Registrar’s Office team who support the effective operations of the Office and assist students with information and administrative requirements. Admissions and Records Assistants support the processing of applications, maintenance of official student records, and evaluation of eligibility for graduation as well as provide information services for students. Admissions and Records Assistants create the student records, screen documents, produce official University documents such as transcripts, assist with graduation processes, and support students by responding to inquiries and resolving concerns.

Specific Responsiblities

Reporting to the Registrar, the Admissions and Records Assistants support the business objectives and purpose of the Registrar’s Office with responsibility for the following:

  • Administering student records including creation of student records, registration and graduation functions of the Registrar’s Office
  • Assisting with the processing of applications for admissions, issuance of admission offers, and maintenance of application records
  • Provide exceptional service to students while ensuring the work is completed in an efficient and effective manner
  • Maintain accurate and timely student information in both the student databases and the hard copy files to support registration and record keeping requirements
  • Produces official documentation for students including: letters of acceptance, official transcripts, confirmations of enrolment, Letters of Permission, etc.
  • Assist with the assignment and recording of transfer credit
  • Assist with the evaluation all graduation applications, production of official documentation, and communications with students
  • Collect, record, maintain and report student records within regulatory and accreditation organization guidelines, e.g., grades, registration data, transcripts, and other associated information
  • Assist with the review and production of student documentation required for visa and immigration purposes
  • Assist with the review, processing and awarding of student scholarships, awards and financial aid
  • Other related duties as assigned.

Position Requirements

Competencies:

To be successful an Admissions and Records Assistant, individuals must be committed to developing, maintaining and demonstrating the following:

  • Well organized and detail oriented. Ability to perform large volumes of data entry and document production with a high degree of accuracy.
  • Excellent oral and written communication skills
  • Excellent customer service skills and commitment to quality service
  • Demonstrated ability to maintain confidential information
  • Ability to work cooperatively with students, faculty and staff
  • Ability to exercise mature judgement and initiative
  • Ability to work under pressure and to meet deadlines
  • Proven ethical and objective decision making and problem solving abilities.
  • A demonstrated ability to plan and adapt to change

Education and Experience:

  • Degree or diploma from a recognized university or post-secondary institution
  • 3 years of related experience at a regulated post-secondary institution in British Columbia

Salary Range

$38,000 to $43,000 annually

Please email resumes to jobs@ucanwest.ca

Admissions and Transfer Officer

Full time Position

Date posted: Sep 10, 2018

About UCW:

UCW is a teaching-intensive, business-oriented university located in downtown Vancouver, B.C. The University offers undergraduate and graduate degrees both on campus and online including: Associate of Arts, Bachelor of Commerce, Bachelor of Arts in Business Communication, and Master of Business Administration. To meet the needs of our prospective and current students, we offer four full terms per year that start in January, April, July, and October.

The University is growing and is looking for talented people who are interested in working in a dynamic, team environment.

University Canada West is committed to student success in fields of study that build on the unique strengths and opportunities in British Columbia.

General Description

The Admissions and Transfer Officers are members of the Registrar’s Office team with specific responsibility for evaluating student applications for admission, transfer credit, and entrance scholarships. Admissions and Transfer Officers are familiar with all aspects of the Registrar’s Office in order to assist in delivering exceptional service to prospective and current UCW students.

Specific Responsibilities:

The Admissions and Transfer Officer supports the efficient and effective processing and evaluation of student applications for admissions, transfer credit, and entrance scholarships.

Admissions and Transfer Officers evaluate applications for admission to the University from both domestic and international applicants, including initial assessment, evaluation of official documents, and coordination with the Admissions Committee.

Admission and Transfer Officers work closely with the domestic and international recruitment offices to provide information and advice on admission requirements and applicant eligibility.

Admissions and Transfer Officers coordinate the evaluation of transfer credit for applicants and students including initial assessment, coordination with faculty evaluators, assignment of transfer credit, and maintenance of transfer credit databases.

Admissions and Transfer Officers are part of the Registrar’s Office and support the delivery of exceptional services to students by being familiar with all functions of the Registrar’s Office including: degree progression requirements, general academic regulations, and service request forms and fees.

The Admissions and Transfer Officer must maintain complete and accurate records regarding applicants, admissions, transfer credit, and entrance scholarships ensuring that the admissions databases and student files are complete and up to date. The Admission and Transfer Officers provide reports and information regarding admissions processes for the Registrar. Compliance with record security and privacy legislation is imperative.

Skills and Qualifications:

To be successful as an Admissions and Transfer Officer, individuals must be committed to developing, maintaining and demonstrating the following:

  • Excellent organizational skills and ability to set priorities when encountering conflicting demands
  • Ability to interpret and apply University and government policies and regulations
  • Ability to exercise mature judgement, tact and discretion
  • Demonstrated accuracy oriented approach to processes and documentation
  • Proven ethical and objective decision-making and problem-solving abilities
  • Excellent oral and written communication skills
  • Demonstrated ability to provide excellent client service when providing information and services to colleagues, students, and the public
  • Advanced information research skills
  • Intermediate level skills in the use of standard computer applications including word processing (Word), spreadsheets (Excel), and email.
  • Ability to work independently and within a team
  • Ability to work cooperatively with students, faculty and staff
  • Demonstrated ability to maintain confidentiality
Education and Experience:
  • Minimum of a Bachelor’s degree in a related discipline from a recognized university
  • 3 years of direct experience or 5 years experience in a related field at a regulated post-secondary institution in British Columbia

Salary Range: $45,000 to $51,000 annually

Please send resume and cover letter to jobs@ucanwest.ca

Student System Technical Analyst

Full time Position

Date posted: Sep 12, 2018

Position Job Title: Student System Technical Analyst

 

About University Canada West

UCW is a teaching-­intensive, business-­oriented university located in downtown Vancouver, B.C. The University offers undergraduate and graduate degrees both on campus and online including: Associate of Arts, Bachelor of Commerce, Bachelor of Arts in Business Communication, and Master of Business Administration. To meet the needs of our prospective and current students, we offer four full terms per year that start in January,
April, July, and October.

The University is growing and is looking for talented people who are interested in working in a dynamic, team environment.

University Canada West is committed to student success in fields of study that build on the unique strengths and opportunities in British Columbia.

Position Overview 

UCW will soon be implementing a new student system in order to keep up with the demands of their growing campus. We require a technical systems analyst who will report to the project manager to join our UCW team that can work on the implementation project and become the primary technical support analyst once the new system is live.

Accountablities

The Student System Technical Systems Analyst is accountable for the following as well as other related duties as assigned to support the business objectives and purpose of University Canada West.

  • Work closely with the functional resources on the project and provide the technical assistance required.
  • Become familiar with the existing legacy system to understand current Moodle environment, get familiar with the underlying data and understand their relationships, use UCW query tools to analyze existing data.
  • Review the current Student Information System business processes to understand the business.
  • Receive training on new cloud based system. Work with the vendor to ensure the system is properly installed and working on all project room desktops.
  • Create sql scripts to extract student data. Data entry into new system will be a hybrid of table loads and manual entry. Work with vendor to load data in the cloud system.
  • Write reports from legacy system to assist with data conversion verification for both manual and automated loading.
  • Work with vendor to load control (setup) tables for programs, courses, fees, admissions requirements, communications etc from scripts where possible.
  • Use API and work with vendor to develop, test and implement 3rd party interfaces. (ie Moodle, CRM, Moneris, ADP, QuickBooks)
  • Ensure 3rd party test environments are setup and available for use and communication functions between system.
  • Understand and support security requirements for cloud application and 3rd party systems.
  • Troubleshoot and system access and performance issues.
  • Assist functional resources with testing (unit, end to end, performance, etc.)
  • Work with functional resources to complete technical portion of specification documents.
  • Create forms, workflow, and write reports based on functional/technical specifications.
  • Assist with troubleshooting issues identified during testing. Escalate issues to vendor for resolution when issue cannot be resolved.
  • Ensure work is integrated into the Student System implementation project plan by working closely with the project manager.
  • Participate in dry runs to ensure cutover to new system will be successful.
  • Provide client support during cutover and stabilization periods.
  • Liaise with Student System vendor to ensure technical issues are promptly dealt with.
  • Along with technical resource co-­ordinate and test upgrades to the system as they occur.
  • Assist the business analyst with the more complex reporting requirements that are required for the University to manage the student lifecycle.

Position Requirements

Competencies
  • Five years or more working as a systems analyst preferably in a higher education environment.
  • Knowledge of system development methods used for the development of new systems and enhancements to existing information systems.
  • Knowledge of IT concepts and basic operating principles of data communications and information systems hardware and software.
  • Knowledge of personal computers and personal computer software. Knowledge of interactive processing and remote printing.
  • Knowledge of file maintenance and report generation methods.
  • Ability to gather and analyze facts, draw conclusions, define. problems, and suggest solutions.
  • Ability to communicate effectively: build consensus, facilitate working sessions, and negotiate solutions and alternatives.
  • Ability to prepare detailed written instructions and documentation.
  • Ability to analyze instructions and data. Ability to maintain records, prepare reports, and conduct correspondence related to the work.
  • Ability to maintain favorable public relations and perform problem/issue resolution.
  • Excellent analytical skills and problem solving skills.
  • Excellent organizational skills, time management skills and the ability to multi-­task.
  • Working knowledge of MS Office including Word, Excel, PowerPoint, Visio, Project.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure and maintain a calm focus during hectic periods.

Education and Experience

  • University degree required
  • Recent systems analyst experience required
  • Experience working on project teams and/or support role

Other Requirements

  • Occasional overtime

Please send resume and cover letter to jobs@ucanwest.ca

Student System Business Analyst

Full time Position

Date posted: Sep 12, 2018

Position Job Title: Student System Business Analyst

 

About University Canada West

UCW is a teaching-­intensive, business-­oriented university located in downtown Vancouver, B.C. The University offers undergraduate and graduate degrees both on campus and online including: Associate of Arts, Bachelor of Commerce, Bachelor of Arts in Business Communication, and Master of Business Administration. To meet the needs of our prospective and current students, we offer four full terms per year that start in January, April, July, and October.

The University is growing and is looking for talented people who are interested in working in a dynamic, team environment.

University Canada West is committed to student success in fields of study that build on theunique strengths and opportunities in British Columbia.

Position Overview 

UCW will soon be implementing a new student system in order to keep up with the demands of their growing campus. We require a seasoned business analyst who will report to the project manager to join our UCW team that can work on the implementation project and become the primary support analyst once the new system is live.

Accountablities

The Student System Business Analyst is accountable for the following as well as other related duties as assigned to support the business objectives and purpose of University Canada West.

  • Work closely with the subject matter experts on the project. Help them develop the skills they need for the project.
  • Work closely with technical resources on the project and provide the functional information they require.
  • Become familiar with the existing legacy system to understand current functionality available for Recruitment, Admissions, Records, Registration, and Student Financials, etc.
  • Review and update the current Student Information System business processes, flows and procedures through discussions with University staff and faculty. Work with the vendor to ensure they understand our procedures, workflows and policies.
  • Receive training on new cloud based system. Work with the vendor to ensure they understand our procedures and policies. Assist with the mapping of data from the legacy system to the new system.
  • Work with vendor to load control (setup) tables for programs, courses, fees, admissions requirements, communications etc.
  • Create functional scripts for data mapping for automated data loading and assist with manual data conversion.
  • Understand security in new system. Setup and maintain security for project and ongoing once live.
  • Assist in the creation of a test plan, build test scripts and test cases and perform functional testing. Log issues uncovered, troubleshoot and work with vendor to resolve.
  • Work with vendor to develop form and workflows for the new system.
  • Determine where existing UCW processes need to change and make recommendations on how the change will be implemented.
  • Evaluate any identified gaps in the new system and determine how they can be accommodated either through change in procedure/process, or a reporting solution.
  • Use delivered reporting tools and analytics to develop reports. For reports that need technical assistance create a specification for the developer.
  • Participate in all aspects of testing (unit, end to end, end user) functional testing to ensure system functions as expected.
  • Help develop new procedures required for new student system.
  • Ensure work is integrated into the Student System implementation project plan by working closely with the project manager.
  • Be an active participant in and contributor to the project communication plan.
  • Participate in dry runs to ensure cutover to new system will be successful.
  • Assist with training of staff members on new system once live.
  • Provide client support during cutover and stabilization periods.
  • Along with technical resource co-­ordinate and test upgrades to the system as they occur.
  • Responsible for ensuring that the University has the reports required for managing the student lifecycle.

Position Requirements

Competencies
  • Three or more years working as a business analyst preferably in the Higher Education Sector with experience with the student information system.
  • Excellent analytical skills and problem solving skills.
  • Excellent reporting capabilities using query tools and sql.
  • Excellent organizational, time management skills and the ability to multi­task.
  • Working knowledge of MS Office including Word, Excel, PowerPoint, Visio, Project.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Good judgment and ability to prioritize assignments.
  • Ability to work under pressure and maintain a calm focus during hectic periods.
  • Ability to exhibit a professional attitude and image with a commitment to quality service.
  • Strong communication and presentation skills.

Education and Experience

  • University degree required
  • Recent business analysis experience required
  • Experience working on project teams and/or support role

Other Requirements

  • Occasional overtime

Please send resume and cover letter to jobs@ucanwest.ca