Important Contacts | University Canada West

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University Canada West strives to be a premium provider of higher education with a renewed focus on student experience. Browse our directory for a quick guide on who to contact in the University.

Department	Service	Contact
General Inquiries	For general queries not relating to the categories below	Phone: 1-877-431-6887 Email: [email protected]
Academic Department	Faculty training and support Student academic resources Academic administrative processes (including grade change requests, and course shell updates, etc.) Academic policy administration Academic Integrity Office Academic Considerations (including Incomplete Course Contracts and Out-of-Time Exams) Academic Appeals Committee appeals review	MyUCW Student Portal department message: Academic Department
Student Affairs	For current and new students New Student Orientation Guidance counselling and academic advising Course drop/add and withdrawals	Phone: 1-877-431-6887 MyUCW Student Portal department message: Student Services
Registrar’s Office	For new, current and former students Student records and transcripts Letters of permission / confirmation, official documentation Transfer credit and PLAR requests Graduation	Phone: 1-877-431-6887 Email: mailto: [email protected] MyUCW Student Portal department message: Registrar’s Office
Finance	For new and current students Tuition & fees payment / refunds / reimbursements Student loans Financial planning and payment options	Phone: 1-877-431-6887 MyUCW Student Portal department message: Finance
Library	For current students, faculty, and staff Reference assistance Research and APA citation Workshops and appointments Books, equipment, and e-resources	MyUCW Student Portal department message: UCW Librarian
Career Development Centre and Alumni Services	Résumes and cover letters Interview skills and career coaching Work/volunteer opportunities Job search Employer relations Networking Alumni relations	Phone: 1-877-431-6887 MyUCW Student Portal department message: Career Development Centre
Recruitment	For prospective students Application & Enrollment Program start dates	Phone: 1-877-431-6887 Email: [email protected]
International Student Advising	Canadian immigration documents and regulations (e.g study permit, visas, work eligibility) Medical insurance and the Canadian health care system Intercultural transition support and referrals Travel restrictions and requirements to enter Canada	Phone: 1-877-431-6887 MyUCW Student Portal department message: International Student Advising

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We acknowledge that the territories on which UCW and its campuses are situated are the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh/səlilwətaɬ (Tsleil-Waututh) Nations. We thank them for having cared for this land since time immemorial, honour their graciousness to the students who seek knowledge here, and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.